Our Approach


We believe that families are the foundation of all societies. By helping one family develop literacy and learning skills, we start a ripple of positive change, for that family and their community. The more families we support, directly through programs or by training other professionals, the more ripples we create. The more ripples we create, the more impact our work has on positive change in society.

Our work is supported by:

  • Recognizing  and valuing the strengths and experiences of every person we serve;
  • Creating safe learning environments to identify, celebrate, and build on these assets, helping everyone reach their goals;
  • Listening to and engaging people as co-creators of our programs;
  • Being adaptive and flexible in meeting the diverse needs of the people we serve;
  • Connecting learning to real life so it is relevant, practiced and shared with family, friends and community.

Definition of Family

We define family as those we are related to or those we have chosen to be an important part of our life.

Definition of Literacy

Literacy is defined as “Literacy is a continuum of learning and proficiency in reading, writing and using numbers throughout life and is part of a larger set of skills, which include digital skills, media literacy, education for sustainable development and global citizenship as well as job-specific skills.” (UNESCO, 2023).

Definition of Family Literacy

Family literacy includes all the ways that families learn and grow together. It occurs naturally in everyday life and routines and is practiced through simple activities in the home and the community. Family literacy celebrates what families are already doing and provides opportunities to build these practices in meaningful ways, helping everyone reach their goals.